Submit a Return Request
Effortless Return Process with Wound Care Mattress
At Wound Care Mattress, we value your satisfaction and understand that sometimes circumstances may require you to return a product. To ensure a smooth and hassle-free return experience, we have implemented a straightforward return authorization process.
Follow the steps below to initiate your return:
- Log in to your account: Click Here
- In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click Request return.
Should your return request receive approval an email containing shipping guidelines will be sent to you. Once the product is returned and undergoes a 3rd party inspection and acceptance, a refund will be processed in accordance with our return policy
Please allow 1-2 business day for Product Return Shipping Instructions.
Returns Dept. at Woundcaremattress.com